學歷: Ph.D. in Services Marketing from the London Business School
現職: ・Vice Dean, Graduate Studies and Professor of Marketing at the NUS Business School, National University of Singapore (NUS)
・International Fellow of the Service Research Center at Karlstad University, Sweden
・Academic Scholar at the Cornell Institute for Healthy Futures (CIHF) at Cornell
University, US
・Global Faculty of the Center for Services Leadership (CSL) at Arizona State University, US
專業證書:
經歷: ・Founding Director of the UCLA-NUS Executive MBA Program
・Associate Fellow at the Said Business School, University of Oxford
・Founding Member of the NUS Teaching Academy, the NUS Think-tank on Education
Matters
・Leading Authority on Services Marketing and Management